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Newsletter

Welcome to the National Association of Service Managers Website

"NASM is an organization dedicated to providing professional leadership and education to the service executive, while developing their managerial expertise in the business and organizations that they represent."
The National Association of Service Managers is the oldest professional nonprofit association of product service executives in the United States, founded when service techniques were just beginning to be highly recognized as a sales and marketing tool. NASM has three objectives:
  • improve the service industry's quality and effectiveness;
  • foster communications and cooperation among managers in the industry; and
  • provide quality educational opportunities directly related to the needs of the industry.


Please look at what NASM has to offer!

Service Management Institutes

Employment Opportunities

Your feedBack is welcome!
Service Management Certification

AEM/NASM Customer Support Council Seminar

NASM PowerPoint Presentation
Networking with peers

NASM Supporters



NASM Calendar of Events
Thu, July 9, 2009
NASM Annual Golf Outing
Thursday, July 9, 2009 at Bristol Oaks Country Club, Bristol WI.
Contact: laurab@kencook.com (414-847-1256) for registration and details. (Board/Business meeting will be held Wednesday, July 8.)
Mon, August 17, 2009
Knowledge Management for Service & Support
August 17 - 19, 2009, Boston, MA
Tue, September 22, 2009
Service Leadership Conference
Northern Illinois University, Hoffman Estates, IL
Hosted By: NASM and The Chicago Chapter
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